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General conditions of sale


The prices of our products are indicated in euros including VAT, excluding shipping costs (see availability and delivery).All orders regardless of their origin are payable in euros.

Love Shop Avenue reserves the right to change its prices at any time but the products will be charged on the basis of the rates in effect at the time of order registration, subject to availability at that date.

Ownership reserve clause: the products remain the property of Love Shop Avenue until the full prize cashed by Love Shop Avenue.


By Credit Card (Visa Electron, Visa, Mastercard, Maestro, e-Map Bleue, CB, Bancontact Mistercash, Paylib), Cheque, bank transfer where in cash in case of a withdrawal of the order to the Esbly store (77). Your credit card number data is encrypted from your computer.

Before validating a bank card order and avoiding fraud, Love Shop Avenue reserves the right to request a photocopy of its identity card, as well as the 3 numbers on the back of its bank card.

- Any attempt to fraud, for any amount and whatever its origin, will be subject to criminal prosecution. The entire data collected about you will then be transmitted to the Public Prosecutor's Office for investigation.
Reminder of the terms of Article 313-1 of the Penal Code:

"The scam is the fact, either by the use of a false name or a false quality, or by the abuse of a true quality, or by the use of fraudulent maneuvers, by deceiving a natural or legal person, and thus by determining it, to its prejudice or to the prejudice of a third party, to remit funds, values or any property, to provide a service or to consent to an act or act that operates.
The scam is punishable by five years' imprisonment and 375 000 euros' fine. »

By bank cheque:
In euros to the order of "NET PRICE DIFFUSION". Enter your order number as well as your email at the back of the check and post your payment to : NET PRICE DIFFUSION rue du Port 77450 ESBLY France

Love Shop Avenue reserves the right, by security measure, to wait 10 days after the cheque was paid before sending the order.


We use the products of the post (Letter Max, Letter followed, Recommended, Colissimo, So Colissimo).

Shipping costs:
Shipping costs are calculated automatically and appear on the order form according to the total weight of your order and the shipping country.

For shipments outside the European Union, possible taxes (local TV, customs or import) may be charged upon arrival of the parcel to destination and will remain at the expense of the consignee.

In the event of a product unavailability after placing the order, the Buyer will be informed by email or by phone of the items that are broken. The buyer will then have 48 hours (excluding weekends and holidays) to request the cancellation, exchange or total refund of his order by contacting our customer service.

Delivery time:
The deadlines are average times and correspond to the processing and delivery times. Timelines vary by destination and business days and do not include holidays. France 24 to 48 hours / Strange 3 to 15 days after the country of destination.


In case of shipment outside the European Community, the order may be subject to any taxes and customs duties that will be imposed when the parcel arrives at destination.
These additional costs are the responsibility of the buyer and are the responsibility of the buyer.


For any information or questions, our customer service is at your disposal:
- by e-mail: by filling out our form contact or to Love Shop Avenue

- by fixed phone: 01 74 81 40 56 or by mobile: 06 17 52 07 60


All items may be subject to a total exchange or refund if he wishes, after the cancellation of his orderexcept for certain items listed below. The total exchange or refund request by the customer must be made within 14 business days (Article L121-20) with the date of receipt of the package.

Article L121-20

  • Amended by Act No. 2005-841 of 26 July 2005 - art. 3 JORF 27 July 2005

The consumer has a period of 14 free days to exercise his right of withdrawal without having to justify reasons or to pay penalties, with the exception, if any, of return fees.

In accordance with the article L221-5 of the Consumer Code, ("Hamon Law") of June 2014, the Consumer Client can find below a type of withdrawal form for an order placed on the site:

Revocation form

(Please complete and return this form only if you wish to withdraw from the contract.)

To the attention of NET PRICE DIFFUSION, rue du Port, 77450, Esbly

I/we (*) notify you/notifions (*) by this letter (*) revocation of the contract relating to the sale of the property (*)/for the provision of services (*) below:

Commanded on (*)/received on (*):

Name of Customer(s):

Client(s) address:

Signature of Customer(s) (only in case of notification of this form on paper):


(*) Squeeze the needless mention.

The consumer may deviate from this period in the event that he or she cannot move and where simultaneously he or she would need to resort to an immediate and necessary benefit to his or her living conditions. In this case, he would continue to exercise his right of withdrawal without having to justify reasons or pay penalties.

The period referred to in the preceding paragraph is short from receipt for goods or acceptance of the offer for services.

Where the information provided in section L. 121-19 has not been provided, the period of exercise of the right of withdrawal shall be increased to three months. However, where the provision of this information occurs within three months of receipt of the goods or acceptance of the offer, it shall issue the 14-day period referred to in the first paragraph.

When the 14-day period expires on a Saturday, Sunday or a holiday or a holiday, it is extended until the next business day.

The item to be resumed must be intact, complete and packed.

For obvious reasons of hygiene, items such as briefs, thongs, shortys, boxers, stickers or stockings should be returned in their original packaging and not worn, under penalty of refusal of return.
Items such as Sextoys or intimate toys as well as inflatable dolls should not have been used as well and should be returned intact in their original packaging.
The so-called consumer products will not be accepted in return if they cannot be delivered to the sale in the case that it would have been opened and tried without satisfying the expectations of the customer. (example of products: Food supplements, Massage oil, Intimate lubricants, fragrances, cleaners and creams).
The DVDs will not be taken back if they are returned without cellophane and they cannot be returned to the sale.

The shipping costs of the return remaining at the customer's expense and are in no way refundable.

In the case of an exchange, the new item will be sent upon receipt of the item to be exchanged, if it is in accordance with the condition of return. If the new order is in a higher amount, the user must attach to the exchange request the payment of the difference. Conversely, if the amount of the exchange is less than the original amount, the user will receive a cheque equal to the difference, attached to his new order.

In the case of a total refund, the refund will be made by bank transfer or cheque upon receipt of the item, if it is in accordance with the return condition.


The proposed products conform to the existing French legislation and the applicable standards in France. The photographs, texts, graphics information and features reproduced and illustrating the products presented are not contractual. Therefore, the responsibility of Love Shop Avenue cannot be incurred in the event of an error or omission in any of these photographs, texts or graphics information or characteristics of the products or in the event of modification of the characteristics of the products by the suppliers. Of course for any questions about products you can contact our customer service. Love Shop Avenue cannot be held responsible for the failure to perform the contract in the event of a stock shortage or unavailability of the product, force majeure, disruption or total or partial strike, including postal services and means of transport and/or communications, flooding, fire. In any event, any delay in delivery may not result in damages, deductions or cancellation of current orders. Hypertext links can return to other sites than the site Love Shop Avenue accepts no liability in the event that the content of these sites contravenes the legal and regulatory provisions in force.


Love Shop Avenue undertakes not to disclose to third parties the information you provide to us. These are confidential. They will only be used by its internal services for the processing of your order and only to strengthen and personalize the communication and product offer reserved to Love Shop Avenue customers, including by the Love Shop Avenue newsletter This section shall not prevent the transfer or transfer of activities to a third party.

As a result, in accordance with the computer law and freedoms of January 6, 1978, you have a right of access, rectification and opposition to your personal data. To do this, simply ask us online by indicating your name, first name, address and if possible your customer reference:
- by e-mail: by filling out our form contact


The nominal information collected from buyers is essential for the processing and delivery of orders. They are kept confidential by the site loveshopavenue.frwho undertakes not to communicate them to a third party.
Love Shop Avenue has chosen thesecure payment platform Clic✱Pay by Groupe Crédit du Nord, specialized for e-commerçants and recognized as highly demanding in terms of security.
Clic✱Pay is compatible with almost all browsers, and your personal data is encrypted and secure during transmission, preventing any access to unauthorized third parties.


All texts, comments, books, illustrations and images reproduced on the sites edited by Love Shop Avenue are reserved for copyright, intellectual property and the world. As such and in accordance with the provisions of the Intellectual Property Code, only use is permitted for private use subject to different or even more restrictive provisions of the intellectual property code. Any other use is a counterfeit and assented to under Intellectual Property except prior authorization from Love Shop Avenue. Any total or partial reproduction of sites edited by Love Shop Avenue is strictly prohibited.


Any dispute resolution may be made with our customer service and, in the absence of a friendly settlement, it will be within the jurisdiction of the commercial court. However, Love Shop Avenue reserves the right to assign the Customer to the court in which his home or seat is located.


When on the order module you validate your purchase, you declare to accept its content and the general terms and conditions of sale of Love Shop Avenue that are governed by French law. These general terms and conditions of sale are governed by French law and may be amended at any time without notice.

Customer service

For any information or questions, you can contact us:

By our form contact

By phone fixed at 01 74 81 40 56 or by mobile at 06 17 52 07 60

By mail to NET PRICE DIFFUSION rue du Port 77450 ESBLY France
By email to